Orders should arrive within 2-10 workdays after we have received payment, but may vary depending on the destination. Odette Ancel Paris, is NOT responsible for any delays of your package during delivery, By placing an order with us, you accept the risk that your package may be delayed during shipment.
LOST OR DAMAGED ITEM
Odette Ancel Paris, will provide upon reguest the tracking number and contact information for the shipping company if needed. Once this information is provided to you, it is your responsibility as the customer to contact and deal with the shipping company. We do not assume any responsibility for lost packages.
Purchases made through the Odette Ancel Paris online store are secured through trusted internet payment processing company PayPal. All personal debit and credit card information transmitted are handled PayPal's secure connections. All personal contact information transmitted to us will not be shared, sold or solicited.
REFUNDS & EXCHANGES
You can return item(s) within 7 days at your own expense (non-used item(s) in new condition). The swimwear can be returned within 48hours from the delivery time. We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs. Both the returned item(s) and the packaging have to be in unused.
We try our best to keep our eshop as up to date as possible. There is always a possibility the ordered item(s) appearing available to be sold out in desired sizing and or coloring. In this case, we refund your money.